The financial and insurance (F&I) office is often viewed as the bridge between a dealership's profitability and customer satisfaction. While processes and product knowledge are vital, adopting a servant mindset can transform F&I operations into a cornerstone of trust and long-term customer relation...

 Are you ready to elevate your career in the automotive industry? Adam Marburger, best-selling author, serial entrepreneur, and CEO/Founder of Ascent Dealer Services, has something special on the horizon: his upcoming book, “The Servant Leading F&I Manager”. Known for his expertise in finance and in...

In the ever-evolving world of automotive, marine, powersport, recreational vehicle, and commercial truck and bus finance and insurance (F&I), successfully selling F&I products requires more than simply listing benefits and features. Today’s customers are savvier than ever, often entering the dealers...

 In the fast-paced world of finance and insurance (F&I) management, closing a deal is more than a transaction—it's about creating value and trust. Whether you own an automotive, marine, or recreational vehicle dealership, the key to success lies in how well you can drive your point home. Here at Asc...

As an F&I manager, you’ve likely encountered a range of objections from customers. Addressing these concerns effectively can significantly improve your dealership's finance and insurance (F&I) department’s performance. Let’s explore the top three objections and how to overcome them. 

"I can't affo...

Whether you’re an automotive, marine, powersport, commercial truck, commercial bus, or recreational vehicle dealer principal, chances are you’re constantly seeking ways to enhance not only gross profit but customer satisfaction and loyalty too. One way to do this is to ensure that your F&I team alwa...